Privacy Policy

Effective Date: July 15th, 2025

Last Updated: July 15th, 2025

1. Introduction

KySEE.ai ("KySEE," "we," "us," or "our"), located at Silicon Oasis Building 2A, Dubai, UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at KySEE.ai (the "Service").

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • • Account Information: Name, email address, phone number, country of residence
  • • Payment Information: Billing address, payment method (processed by secure third-party providers)
  • • Communications: Support requests, feedback, email correspondence

2.2 Information Automatically Collected

  • • Usage Data: Login times, features accessed, signals viewed, time spent on Service
  • • Device Information: IP address, browser type, operating system, device identifiers
  • • Cookies: Session management, preferences, authentication tokens

2.3 Information We Do NOT Collect

2.3 Information We Do NOT Collect

  • • Bank account details (handled by payment processors)
  • • Any information derived from Interviews

3. How We Use Your Information

We use collected information to:

  • • Process payments and manage subscriptions
  • • Improve our AI algorithms and accuracy
  • • Provide customer support and respond to inquiries
  • • Send service updates, maintenance notices, and important alerts
  • • Detect and prevent fraud, abuse, or unauthorized access
  • • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We share information only:

4.1 With Service Providers

  • • Payment Processors: To handle subscription billing
  • • Analytics Services: To improve our Service (aggregated data only)
  • • Cloud Infrastructure: For secure data storage

4.2 Legal and Safety Reasons

  • • To comply with applicable laws, regulations, or legal process
  • • To protect our rights, property, or safety
  • • To investigate fraud or security issues

4.3 Business Transfers

  • • In connection with merger, acquisition, or sale of assets
  • • You will be notified of any change in ownership

5. Data Security

We implement appropriate security measures to protect your information, including:

  • • Secure encrypted connections for data transmission
  • • Password-protected accounts
  • • Limited access to personal information by employees
  • • Regular review of our security practices
  • • Secure third-party payment processing

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

  • • Active Accounts: Data retained while subscription is active
  • • After Cancellation: Basic account data retained for 3 years for legal/tax purposes
  • • Marketing Data: Retained until opt-out
  • • Payment Records: As required by financial regulations

7. Your Rights and Choices

You have the right to:

  • • Access: Request a copy of your personal data
  • • Correction: Update inaccurate or incomplete information
  • • Deletion: Request removal of your data (subject to legal requirements)
  • • Portability: Receive your data in a structured format
  • • Opt-out: Unsubscribe from marketing communications
  • • Restriction: Limit how we process your data

To exercise these rights, email privacy@KySEE.ai. We will respond within 30 days.

8. Cookie Policy

We use cookies for:

  • • Essential: Authentication, security, session management
  • • Functional: Remember preferences, settings
  • • Analytics: Understand usage patterns (anonymized)

You can control cookies through browser settings, but disabling may affect functionality.

9. International Data Transfers

As we operate from Dubai, UAE, your data may be:

  • • Stored on servers in various countries
  • • Accessed by support staff in different locations
  • • Subject to local laws where stored

We ensure appropriate safeguards through contractual clauses and security measures.

10. Marketing Communications

  • • Promotional Emails: Can be opted out via unsubscribe link
  • • SMS Alerts: Manage preferences in account settings
  • • We never share your contact information for third-party marketing

11. Children's Privacy

Our Service is not intended for anyone under 18 years of age. We do not knowingly collect information from minors. If we discover such data, we will promptly delete it.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

13. Updates to This Policy

We may update this Policy to reflect changes in:

  • • Legal requirements
  • • Our data practices
  • • Service features

Material changes will be notified via:

Material changes will be notified via:

  • • Email to your registered address
  • • Prominent notice on our website
  • • 30 days before changes take effect

14. Contact Information

For privacy-related questions or to exercise your rights:

Data Protection Officer

KySEE

KySEE@gmail.com
Silicon Oasis Building 2A, Dubai, UAE

Response Time

Within 30 days

Urgent privacy concerns

urgent-privacy@KySEE.ai

By using KySEE.ai, you acknowledge that you have read and understood this Privacy Policy.

This Policy is incorporated into and subject to our Terms of Use.